Question 1

What does thegr8labs do?

Accepted Answer

thegr8labs builds custom software, AI solutions, ERP and CRM tools, payroll software, biometric access control systems, restaurant POS, SaaS products and mobile apps. We also run our own products. Nexzo, Reztos and Repz. We serve businesses across India, the UAE and GCC, USA, UK, Canada, Australia and Singapore.

Question 2

How much does it cost to build a custom software product?

Accepted Answer

Every project is unique, and pricing depends on factors such as scope, features, integrations, complexity, and timeline. We do not offer one-size-fits-all pricing. Schedule a free discovery call with our team, and we’ll discuss your requirements and provide a tailored proposal with complete transparency.

Question 3

How long does a typical project take?

Accepted Answer

Timelines depend on scope. A simple web application ships in 4–6 weeks. An AI-integrated SaaS MVP takes 8–12 weeks. A full enterprise ERP or platform typically takes 16–24 weeks. We always define a clear, milestone-based roadmap during kickoff, no ambiguity, no surprises.

Question 4

Do you work with international clients?

Accepted Answer

Yes, in fact, international clients are our core market. We serve clients across the USA, UK, Canada, Australia, UAE, Singapore, Germany, and Netherlands. We operate async-first with daily progress updates, timezone-flexible video calls, and project management tools that give you full visibility at every stage.

Question 5

Will I own the code and intellectual property?

Accepted Answer

Absolutely, 100% IP ownership transfer, every time. Every line of code, every asset, every piece of documentation we produce is yours. Full codebase handoff at project completion. No lock-in contracts. No licensing fees. What we build belongs to you from day one.

Question 6

Can you build AI agents and automation systems?

Accepted Answer

Yes, AI agents and automation are among our core specializations. We build custom AI agents using LangChain, LangGraph, OpenAI, and Anthropic Claude that autonomously execute complex business workflows, handle customer interactions, process data, and make intelligent decisions. From simple chatbots to multi-agent orchestration systems.

Question 7

Do you build biometric attendance, access control and payroll systems?

Accepted Answer

Yes. We connect face, fingerprint, palm and card terminals to custom software that marks attendance, controls who can open which door, and runs payroll from verified attendance, with leave, overtime, advances and payslips. It works across multiple branches and is configured for India and the GCC.

Question 8

Do you have restaurant POS software, a Petpooja alternative?

Accepted Answer

Yes. Reztos covers QR ordering, KDS, billing, inventory and loyalty, and Nexzo runs revenue, expenses, payroll and P&L across every outlet of a restaurant group. We can also build a fully custom POS or ERP for your brand.

Question 9

Can you build a custom ERP or CRM for my business?

Accepted Answer

Yes. We build ERP and CRM tools around the way your business already works, finance, inventory, HR, payroll, sales pipelines and approvals, with role-based access, audit trails and AI features where they save real time.

Question 10

Do you build SaaS products from scratch?

Accepted Answer

Absolutely. SaaS development is one of our highest-demand services. We build multi-tenant SaaS platforms with subscription billing, analytics dashboards, user management, API-first architecture, and AI features built in from day one. We help founders go from concept to paying customers.

Question 11

Do you offer post-launch support and maintenance?

Accepted Answer

Yes. thegr8labs does not disappear after launch. We offer ongoing support, monitoring, performance optimization, security updates, and feature development post-launch. We offer flexible monthly retainer plans for teams that want a dedicated technical partner long-term.

Question 12

What makes thegr8labs different from other software agencies?

Accepted Answer

Most agencies build software. We engineer intelligence. AI is not a service we offer, it is architected into the foundation of everything we build. Combined with senior-only engineering teams, outcome-focused billing, async-first global collaboration, and a no-lock-in guarantee, that is the thegr8labs difference.

We don’t just build software. We run it.

Nexzo

Reztos

Repz

Biometric Workforce Suite