01
QR ordering & payments
Browse, order and pay from the table.
- No app required
- AI-personalised menus
- Split & instant payment
Restaurant Operating System
Reztos
Guests order and pay from their table. The kitchen, staff and stock stay in sync.
- Client
- thegr8labs product
- Industry
- Restaurants & Hospitality
- Region
- Global
- Year
- 2025
reztos.com
9:41
Overview
Reztos is our own restaurant operating system. Guests scan a QR code to browse, order and pay with no app to install. AI-powered menus personalise recommendations, a kitchen display keeps the line moving, waiters manage tables on the go and multi-outlet stock stays in sync, with loyalty, reviews and feedback built in.
Product OwnershipUX & UI DesignSaaS PlatformAI Menu RecommendationsGrowth
0
Apps for guests to install
21
Built-in reports
1
Day to go live
5
Tools replaced by one system
The challenge
What was holding the business back.
- 01
Slow service
Guests waited for menus, waiters and bills, and table turns suffered.
- 02
Kitchen chaos
Paper tickets got lost between the floor and the line during rush hour.
- 03
Stock out of sync
Menus kept selling items that had already run out.
- 04
One-time guests
Restaurants had no simple way to bring guests back.
Our solution
We built a QR-first ordering flow that connects the table, the kitchen, the floor staff and the owner in real time. Dynamic pricing and live inventory keep the menu honest, and loyalty, reviews and AI feedback tools turn every visit into a repeat one.
What we built
4 connected parts, one system.
02
Kitchen display
Tickets route to the right station automatically.
- Per-station routing (grill, tandoor…)
- Real-time bumps to the floor
- Zero paper tickets
03
Floor & stock
Tables, waiters and inventory in one view.
- Live table grid for waiters
- Recipe-based stock deduction
- PO → GRN & low-stock alerts
- Food-cost tracking
04
Dynamic menu & growth
A menu that changes with the clock.
- Happy hours & time-based pricing
- Loyalty points & coupons
- NPS capture after every bill
- 21 built-in reports
Highlights
Faster service.
Guests order the moment they sit down, and the kitchen sees it instantly.
Smarter operations.
Live stock and dynamic pricing mean the menu is always accurate.
Better growth.
Loyalty and feedback loops turn first visits into regulars.
What thegr8labs delivered
- Product strategy
- Guest QR ordering experience
- Kitchen display system
- Waiter & owner apps
- Loyalty & feedback engine
- Continuous releases
Want something like this?
We build custom software, ERP and CRM tools, AI solutions and biometric systems for businesses across India, the GCC and beyond. Tell us what you need, we reply within 24 hours.
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